Customer Testimonials

We always love to hear how much our customers have enjoyed their cruise experiences, and would like to share a few comments with you:
Cruise: Barton Grange Private Hire Cruise
Group: Prescott Walking Group

Comments:  We have organised a number of canal trips in previous years using self-drive narrow boats on the Leeds-Liverpool, Bridgewater and Llangollen canals, but decided this year we would try something a bit different by way of a change - hence our trip on Kingfisher. While we will continue to organise self-drive boat trips as before, everybody I spoke to yesterday said how much they enjoyed the trip and many suggested that they would like a similar-format event in future years. I think it is inevitable that we will be back to cruise with you again before very long.  So many thanks again, especially to Amy and the two Davids who worked so hard to make us welcome and ensure that we had an enjoyable trip in a friendly atmosphere. I suspect that in the end we possibly had a more enjoyable, and certainly a more relaxing, cruise than we might have done if we had stopped for the pub break.

Cruise: Barton Grange Private Hire Fish & Chips Cruise
Group: Pilkington Trust

Comments: Just a quick note, to say thank you for our trip last Thursday on board the Kingfisher, everyone really enjoyed it, all have asked to come again so I will be contacting you in the future.  Well done to the admin team for the fantastic organisation skills, they were very impressed that tea & coffee and the food arrived piping hot!!!


Cruise: Lancashire Day
Group: North Blackburn Probus Club

Comments: Thanks for providing us with a fine host in David and for the staff on the Kingfisher well done.  Our members enjoyed their Lancashire Day yesterday and i will recommend your service to others

Cruise: Barton Grange Return Private Hire
Group: Stanley Over 50's Association

Comments: can you please pass on our sincere thanks to Dave, Dale, Emily and the artiste for a great trip on board the Kingfisher, everyone had a brilliant time and the service was excellent. 

Once again, many thanks to you all
Cruise: Lune Aqueduct Cruise
Group: Canal & River Trust School Trips
Comments: Over the past two years, we have worked with Lancaster Canal Boats to hold curriculum based boat trips on the Lancaster Canal. These trips are intended to provide pupils with an understanding of the history, nature and wildlife of the Lancaster Canal and the Grade I listed Lune Aqueduct in particular. The sessions have taken a half day each and we have received extremely good feedback from the teachers at Dallas Road School.The cruises provide an outstanding learning environment, as the pupils can listen to our tutor, Russ Hedley, while travelling along the canal in a safe and secure way. As the sessions progress, the pupils are encouraged (not that they need any encouragement!!) to look at the environment which they are passing through and make observations to their classmates and teachers. The cruises are well managed, safe and provide an excellent range of refreshments for the pupils and teachers. These trips have been a real success for our organisation, thanks to the Lancaster Canal Boat company.
Cruise: Private Hire Barton Grange RTN
Group:  Neston Probus Club
Comments:  Just a line to thank you for a wonderful day on the canal.  Everything was to perfection with a wonderful crew and was thoroughly enjoyed by all.  Not a single frown or adverse comment so far, even the weather was perfect.  thanks again for your organising and pass on our thanks to the crew.
Cruise:  Lancaster Fish, Chips & Quiz Cruise
Group:  Jean Blanquet
Comments:  I just want to thank you and all of your colleagues for a memorable canal cruise which was thoroughly enjoyed by all of my friends and colleagues.  We were fortunate to have such a lovely clear warm evening too.  I will certainley be recommending your services to my family and friends.
Cruise:  Private Hire Lune Aqueduct Cream Tea
Group:  Keith & Eileen David
Comments:  Just a quick note to thank you all for a lovelyBrithday Cruise.  My father really enjoyed the journey and the team made it special.  In particular, your staff on the boat were super in assisting with getting my very disabled mother onto the boat; she also enjoyed the trip greatly - and we had wondered if she would be able to participate!!  All in all, it was very much an event to be recommended.  On behalf of us all.  Thank You!
Cruise:  Private Hire Lune Aqueduct Return
Group:  Doreen Porter
Comments:  We had a super afternoon on board Kingfisher, the staff were very efficient and friendly, also very good at getting our wheelchair man on board at the rear of the boat.  A special thank you for being so helpful and patient with us when trying to sort out a suitable date etc.  Lesley joins me in saying how we all enjoyed it!!  We will book again next year!
Cruise:  Barton Grange ABBA Party
Group:  Martyn Lucking c/o The Past Rotarians Club of the Fylde
Comments:  Just a wee not on behalf of our group to say thank you for the most enjoyable cruise on Kingfisher on the evening of the longest day and, i dare say, the finest longest day weather "since records began".  All our members who went have expressed their thanks and gratitude.  All good wishes to Lancaster Canal Boats
Cruise:  Private Hire Barton Grange Return
Group:  Rob Waters Travel Trust
Comments:  Just a short note to thank you for an excellent cruise on Saturday.  The Boat, Crew and Afternoon Teas were First Class.  Your efforts were very much appreciated.
Cruise:  Private Hire Lancaster to Hest Bank RTN
Group:  Mr Ray Holiday
Comments:  I would like to thank all your staff who made our day very enjoyable!  I would ask you to pass on our thanks they were a credit to your company!
Cruise:  Private Hire Lancaster to Hest Bank RTN
Group:  Mrs Joyce Nelson 60th Birthday Party
Comments:  My 60th Birthday Event was a great success.  Everyone said how much they had enjoyed the canal trip.  Friendly Staff, tasty foodand the rain stayed away!!
Cruise:  Lancaster Fish, Chip & Quiz Cruise
Group:  Tina Carr
Comments:  I just wanted to thank you.  Were on the Fish, Chips & Quiz cruise over the Lune Aqueduct on Tuesday evening.  It was really great and Sarah was a super hostess.  It was a Birthday treat for my dad and he really enjoyed himself!!  We will certainley do it again and i will be recommending you to my friends!!  Thank You xx
Cruise:  Lune Aqueduct Cream Tea Cruise
Group:  Mr & Mrs Butler
Comments:  Thanking you for your amazing kindness and help during our journey on the Kingfisher, the cream scones are simply the best we have ever tasted.  You really are first class in fact simply the best!!  See you again next year!! 
Cruise:  Barton Grange Fish, Chips & Quiz Cruise
Group:  The Big Dance Group
Comments:  Thank You all for a lovely evening on Friday 10th Aug, It was a lovely night and everyone really enjoyed themselves.  Please keep us on your mailing list.
Cruise:  Private Hire Garstang to Lancaster
Group:  Mrs Freda Wyatt 60th Birthday Party
Comments:  Myself and my family would like to thank you all for organising and planning my birthday cruise on Sun 22nd July.  Everything was perfect even the weather, A special day to remember. 
Cruise:  Barton Grange Return
Group:  Lancaster & Penrith Trefoil Guilds
Comments:  I would like to thank everybody involved in making our cruise on 1st May such a great success.  There have been very positive comments from members, some of whom probably havent been on that stretch of the canal before.
Cruise:  Barton Grange Hot Pot & Quiz Cruise
Group:  Soroptomist International
Comments:  Please pass on my compliments and best wishes to the staff who made our Hot Pot & Quiz cruise such an enjoyable evening on 14th Aug.  Our Soroptomists span a huge range of ages and it was an ideal outing, i dont think ive ever seen them all so relaxed.  I am sure we will be returning for a repeat booking. 
Cruise:  Lune Aqueduct Experience
Group:  Janet Brader & Family
Comments:  We have just returned home with our parents after having a lovely afternoon trip aboard your boat over the Lune Aqueduct.  From the first minute we were made to feel welcome and given lovely seats and some tea & coffee.  Thank you so much, my father who suffers from Alzheimers totally enjoyed the trip and with our window seats we all had a great view.  Once again i complement you on your staff, they are something you should be proud of.  I can assure you we will be booking again with you.
Cruise:  Barton Grange Fish, Chips & Quiz Cruise
Group:  South Ribble Rotary Club
Comments:  Thank you for a great evening; everybody had a wonderful time even though the weather wasnt the best.  The boats crew with their attention to detail are a credit to the company especially when we were welcomed with great enthusiasm prior to our sail.  You should also be complimented with th erefreshment service as well as the quiz at the end of the night, and we look forward to attending another of your events in the not to distant.
Cruise: Barton Grange Return Cruise
Group:  The National Trust Southport & Formby
Comments:  A note to let you know that all members thoroughly enjoyed the cruise yesturday and had nothing but praise for the crew and the arrangements made on our behalf.  People were particularly delighted with the food we were served and the comfort of the boat.  Thanks to everyone for providing us with a very enjoyable experience. 
Cruise:  Barton Grange Afternoon Tea
Group:  The Stockport U3A
Comments:  I am taking this opportunity of writing to thank you on behalf of the organised outing on 23rd March.  Thank you for your care and checking of details of our cruise and requirements.  We were greeted by a friendly "skipper" and upon entering the cabin we were inpressed by the standard and comfort of "Kingfisher".  We were served afternoon tea most plesantly by your 2 young lady crew stewardess and my members thanks are extended to all concerned. 
Cruise: Carnforth to Hest Bank one way
Group: Harwood & Bradshaw WI
Comments: Just to let you know how much we all enjoyed our cruise this afternoon even if we did have to sing as part payment!
The crew were helpful and informative and even the weather was kind to us.
We look forward to sailing on the Lancaster Canal again in the not too distant future.
Cruise: Barton Grange Southbound Return
Group: Cheadle Hulme Townswomen's Guild
Comments: we all enjoyed our canal cruise through the lovely countryside. We appreciated the friendly and helpful service of the captain and crew of Kingfisher. They did everything they could to make the trip enjoyable.
Cruise: Fish, Chips & Quiz Cruise
Group: Mrs Gardner & friends
Comments: I would like to thank you for a lovely night out on your "fish and chip" cruise last night.
I took a group of 5 friends and was uncertain what sort of time we would have had, but we all thought it was fantastic.
the boat was lovely and clean, the staff were friendly and helpful and cheery. The fish and chips were yummy and the atmosphere was fantastic, even resulting in everyone on board joining in the Abba singsong at the end of the night!!
We had a night out to remember and hope to do it again before too long and will certainly recommend it to others.
Cruise: Lancaster to Carnforth
Group: Social Support Group for Deafened People
Comments: I am writing to thank you and your staff for being so helpful to our group during our trip.
We booked a trip but unfortunately we were held up in traffic and were very late arriving, I did telephone and was assured that the boat would wait until we arrived.
When we eventually did get there we were met with courtesy and help from the staff. We also had a lady with us who had mobility problems, again your staff were kind and helpful. We cannot priase them enough.
We all enjoyed our trip on the canal and hope to have another next year.

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